Returns

If you are unhappy with your purchase please get in touch via my contact page so we can resolve the problem ASAP. Items returned within 14 days of receiving the item are eligible for a refund if they are unused and still have the original ball band secured. Buyer is responsible for all return postage costs unless the item is faulty. WMFC endeavours to depict colours as accurately as possible in photographs, but please note every computer monitor is different. I am not able to facilitate exchanges at this time. Returns are not available on custom made items.

If you think your order may have gone missing, and hasn’t arrived after three weeks (UK orders) or six weeks (international orders) please do get in touch. Delivery times are not guaranteed, and international orders can often take longer than the 5-7 working days stated by Royal Mail. Please check your parcel isn’t at the sorting office, or with a neighbour waiting to be collected.

Tracking can be checked by using the tracking number sent in your order fulfilled notification e-mail.