Terms and Conditions

Care of your WMFC yarn

Eventually, all natural dyes will fade- chemical dyed articles will also fade! This is one of the reasons I love them- they will inherit a memory and history of their own. To ensure the long life of your naturally dyed yarn/ garment, store out of sunlight in an airtight container when not being worn and wash with a gentle no rinse, ph neutral wool wash in cold - lukewarm water. Dry flat. 

It is also possible that the pH of certain colours may change due to different acidities of tap water around the world. Natural dyes are natural, and sometimes thing like this can happen! WMFC cannot take responsibility for this.

It’s possible that because I dye on non- super wash yarns that the dye may bleed a little when first washed- please bear this in mind when first rinsing your item. It is always recommended to swatch and block before doing before starting any project. With indigo, it’s quite normal for the dye to ‘crock’ off a little when knitting with it as pressure is applied- this is the normal wearing process of indigo. You can put a little dash of white vinegar into the rinsing bath to combat this when you are ready to swatch and again when you block. WMFC will not be held responsible for any colour transfer to light coloured garments.

Safety

WMFC will not be held responsible for any harm caused by allergic reaction, or similar. Please ask before you buy if there is something you might possibly be allergic to! Once the yarn has arrived with the customer, it is their responsibility to use the yarn in a responsible manner.

Use of your data

I will only use your data to contact you about your order, or if you signed up to a mailing list for that specific mailing list. If you’d like to remove your name from a mailing list you can unsubscribe at the bottom of any email, or e-mail through my contact page asking us to remove it.

Returns

If you are unhappy with your purchase please get in touch via my contact page so we can resolve the problem ASAP. Items returned within 14 days are eligible for a refund if the are unused and still have the original ball band secured. Please note shipping is non- refundable. Buyer is responsible for all return postage costs. WMFC endeavours to depict colours as accurately as possible in photographs, but please note every computer monitor is different.

Custom Orders

Please get in touch via my contact page for custom orders. Custom Orders start from 4 skeins.